Basic Help Desk Specialist Cover Letter
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(Write your name and address)
163 Rocky Road
(Write Employer’s name and address)
Merrill Lynch & Co. Inc.
1075 Prospect Valley Road
(In first paragraph, include the information like why you are writing, position you are applying for
and source of the job listing)
I found your advertisement regarding the job opening for the post of Help Desk Support position
on Simply Hired . I am sure I would be able to unleash my work skills and creative energies to
perform well at this position. I believe I am the suitable candidate for the above mentioned work
(In second paragraph, include the summary of your work experience.)
My work experience includes:
Ensure customer satisfaction through processing calls and co-ordinating customer service needs.
Primary customer contact for problem management and enhancement and other service requests.
Record all actions and other pertinent data into the management information system
Provide information, resolve problems, and train customers on products and services ensuring
Respond to customer enquiries and provide information pertaining to modifications (patches,
upgrades etc.) and services provided.
(In third paragraph, thanks the employer and include the information about how you follow up)
Kindly let me know the date suitable to you for the interview purpose so that you can make out
my strength towards the required work. It’s grateful for me that you took time for going through
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