Basic Customer Service Associate Cover Letter
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12345 El Monte Rd.
Palo Alto, CA 94303
June 4, 2009
222 Kearny St., Ste. 200
San Francisco, CA 94108
Dear Ms. Bonfiglio,
I am following up with our phone conversation earlier this afternoon regarding open positions
at a new hotel in Cupertino. I received your contact information from the Foothill College
Career Center. I am very excited about this opportunity, and I am open to any position
related to customer service and food/beverage.
For the past year, I have been taking general education courses at Foothill College in Los
Altos. However, I started my educational path at California State Polytechnic University,
Pomona where I will be receiving a B.S. Degree in Hotel and Restaurant Management. I
have already taken the following courses: Introduction to Hospitality Industry, Sanitation
and Safety Practices, and Hospitality Management Law.
In addition to my education, I have work experience directly related to my field of study. I worked for
two months as a Front Desk Agent at Stanford Terrace Inn in Palo Alto. My duties included greeting
customers, checking guests in/out, prioritizing front desk duties, answering multiple phone lines, and
ensuring customer satisfaction. As a result, I have developed strong time management and
interpersonal skills. I have good communication skills, and I enjoy interacting with people. I believe I
would be a great asset to your hotel because I am outgoing, friendly, and a team player.
I have included my resume for your review. I would appreciate the opportunity to meet with
you or a company manager as soon as possible. Please do not hesitate to contact me at
(650) 575-1459. Thank you in advance for taking time to review my qualifications.
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